IT Manager

Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester, Sheffield and Luton. We provide industry-relevant qualifications in business, digital marketing, criminology, counselling and healthcare management in partnership with three leading UK universities. Also, we provide Masters and MBA degrees.

Our focus is to offer an open and inclusive learning and teaching environment for both students and staff. We are also committed to providing access to higher education to those who may not have formal qualifications, financial means or can commit to the schedule of a mainstream university.

We are currently seeking to appoint an IT Manager on a Full-time, permanent basis.

Job Summary

We are seeking an experienced IT Manager to oversee our organisation's information technology strategy and ensure the effective management of IT resources. The ideal candidate will be responsible for maintaining the integrity of our IT infrastructure, implementing new technologies, and leading a team of IT professionals. This role requires a strong understanding of both hardware and software systems, as well as excellent project management skills.

Duties

• Manage and maintain the organisation's IT infrastructure, including LAN, WAN, and remote access software.
• Oversee the installation, configuration, and maintenance of servers and applications, including VMWare and IIS.
• Implement disaster recovery plans to ensure business continuity in case of system failures.
• Monitor network performance using tools such as Solarwinds to identify and resolve issues proactively.
• Lead IT projects from inception to completion, ensuring they are delivered on time and within scope.
• Provide support for end-users and manage helpdesk operations to resolve technical issues efficiently.
• Develop and enforce IT policies and procedures to safeguard organisational data.
• Collaborate with other departments to understand their technology needs and provide appropriate solutions.

Skills

• Proficiency in VMWare, Word, Solarwinds, IIS, project management methodologies, and disaster recovery processes.
• Strong ability to manage both LAN and WAN environments effectively.
• Excellent problem-solving skills with a focus on customer service.
• Ability to work collaboratively within a team while also demonstrating strong leadership capabilities.
• Familiarity with remote access software solutions is advantageous.
• Strong organisational skills with attention to detail and the ability to prioritise tasks effectively.

This position offers an exciting opportunity for a motivated individual looking to make a significant impact within our organisation's IT landscape.