Head of Property Management

Be there when it matters.

Sue Ryder is seeking an experienced Head of Property Management to oversee the operational management of our diverse property portfolio. This includes approximately 400 leasehold and 5 freehold properties, spanning healthcare settings, offices, warehouses, shops, and a small number of residential properties.
Reporting to the Company Secretary, you will work closely with internal teams such as Finance, Retail, Health & Safety, Estates, and Insurance, as well as external stakeholders including surveyors, landlords, and local councils. You will be instrumental in ensuring the charity s property portfolio remains legally compliant, financially viable, and aligned with our mission.

About the role:
Responsible for the operational management of the charity's property portfolio. This includes managing shop, office, and warehouse acquisitions, disposals, renewals, lease management, surveying activities, and ensuring the ongoing effectiveness and compliance of the TRAMPS 06ix system.
This role ensures all property-related activities align with legal, regulatory, financial, commercial and the charity s mission objectives.

About you:
We are looking for a highly experienced property management professional with a strong background in lease negotiations, compliance, and strategic property oversight. You will have the expertise and leadership to drive efficient property management processes while ensuring legal and financial accountability.

• Proven experience in property management and surveying, ideally within the charity or not-for-profit sector.
• Strong knowledge of lease negotiations, financial oversight, legal compliance, and property surveying.
• Expertise in managing property management systems, ideally TRAMPS 06ix, ensuring accuracy and compliance.
• Ability to provide expert commercial advice, making complex property and legal issues accessible to stakeholders.
• Exceptional leadership and stakeholder management skills, working collaboratively across teams.
• Proactive problem-solver, able to handle multiple tasks in a fast-paced environment with strong attention to detail.
• Proven ability to develop and implement long-term property strategies that align with organisational goals.
• Strong negotiation, organisational, and financial management skills to optimise property-related decisions.
• Experience working with landlords, local authorities, and surveyors, ensuring strategic alignment.
• Knowledge of sustainability principles and experience integrating energy efficiency into property projects.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient amount of suitable applications.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.

Join the team and be there when it matters.