ERP Contracts and Commercial Manager

The starting salary for this role is £59,868 per annum for working 36 hours per week. This role is a 12 month fixed term contract opportunity.

We're on the lookout for a talented individual to fill the pivotal role of ERP Contracts and Commercial Manager within the ICF (Intelligent Client Function) team. This is an opportunity to be at the forefront of overseeing and managing contractual and commercial aspects related to Enterprise Resource Planning (ERP) systems. It's a unique chance to take a key role in Surrey County Council's transformational journey.

This role is based in Reigate, Woodhatch Place, but is open to agile working arrangements.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the team

The My Surrey Client Engagement and Development Function is a new team established by the Council to drive meaningful transformation through optimising our new ERP system, Unit 4, ensuring it becomes a powerful tool to drive efficiency and collaboration.

You will be working within the team that deals with all change activity around the ERP system and work closely with IT&D colleagues; the Supplier Account Manager and Procurement to manage the contractual and commercial elements of the system.

About the role

The ERP Contracts and Commercial Manager will hold a management position, therefore providing a unique opportunity to help shape the direction, strategic goals, and culture of this new function. The role holder will have ample opportunity to nurture, manage, and develop talent, driving change within the organisation making improvements.

In the role, you will have the goal of utilising your contracts and commercial expertise to ensure ERP vendors and service providers adhere to their contractual commitments, meeting timelines and deliverables. Additionally, you'll drive value for money in ERP projects, optimising performance while balancing costs and identifying and mitigating contractual risks. All this will enable the smooth running of ERP projects, avoid disruptions, and ensure compliance with regulation and legislation. You will also have line management responsibility of the Contracts & Commercials Officer, who will be supporting you.

About you

As part of the application process, you will be asked to upload your CV and answer the following questions:

1. How do you engage with stakeholders to ensure that contractual and commercial decisions align with organisational goals? Can you provide an example of a challenging stakeholder engagement experience?
2. Tell us about a time when you constructively challenged existing practice to improve ways of working.
3. How do you ensure that ERP vendors adhere to contractual agreements and deliverables? Can you provide an example of a situation where you had to enforce contract compliance?
4. Describe a time where you identified and mitigated a significant risk related to an ERP contract. How did your actions impact organisational success?
5. Tell us about a time you have built a relationship with a key supplier and how you went about doing this, and what benefits that bought to the business.

In order to be considered for shortlisting to interview, your CV and answers will clearly evidence the following criteria:

• You are comfortable with leading and providing guidance within dynamic environments, with a willingness to take a hands-on approach to manage and drive delivery and transformation
• You are detail orientated professional, with an in depth and detailed understanding of contracts and commercials in relation to ERP systems
• You will possess the ability to navigate complex procurement landscapes, ensure compliance, and optimise contract performance
• Experience of working with Unit 4 would be an advantage

The full role profile is attached below; please refer to this when writing your answers.

Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment.

The job advert closes at 23:59 on 02/07/2024 with interviews to follow.

A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.